Refund policy

At WAYOUT, we design premium activewear with intention, quality, and precision.

Our policies are created to protect both our customers and the integrity of our brand, in accordance with the Egyptian Consumer Protection Law.

Please review carefully before completing your purchase.

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Returns are accepted within 7 days from the date of delivery, in line with Egyptian consumer regulations.

To be eligible:

• Items must be unused, unworn, unwashed, and in original condition

• All tags, labels, and packaging must be intact

• Items must be free from stains, odors, makeup, deodorant marks, or damage

For hygiene and quality reasons, leggings, shorts, and bodysuits showing any signs of wear are not eligible for return.

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In accordance with Egyptian Consumer Protection Law, refunds are provided exclusively in cases of verified manufacturing defects.

If a defect is confirmed:

• A refund will be issued to the original payment method

• Processing time: 7–10 business days

• Shipping fees are non-refundable

Each case is carefully reviewed by our quality control team.

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For all approved returns not related to manufacturing defects, WAYOUT offers store credit only.

• Store credit is issued digitally and can be used on future purchases

• Valid for 6 months from the date of issuance

• Store credit is non-transferable and cannot be exchanged for cash

This approach allows flexibility while maintaining fairness and product integrity.

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Exchanges are available for size or color only, subject to availability.

Requests must be submitted within 48 hours of receiving the order.

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The following items are final sale and cannot be returned or exchanged:

• Sale or discounted items

• Promotional or gifted items

• Items marked Final Sale

• Items damaged due to misuse, improper care, or wear

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If you receive an item that is defective or incorrect:

• Notify us within 24 hours of delivery

• Provide your order number and clear photos or videos

WAYOUT reserves the right to assess each claim to ensure compliance with quality standards and consumer regulations.

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• Customers are responsible for return shipping costs unless the item is confirmed defective

• We recommend using a trackable courier, as WAYOUT is not responsible for items lost during return transit

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WAYOUT reserves the right to refuse returns that do not meet the conditions outlined above or violate this policy, in accordance with Egyptian Consumer Protection regulations.